Amitesh Surve is currently a Manager I at Amazon, where they oversee a team of 25-35 customer service associates, focusing on building high-performance teams and driving quality and efficiency. Previously, Amitesh served as a Resolution Specialist and Customer Service Associate at Amazon, demonstrating strong leadership and customer service excellence across diverse markets. Earlier in their career, Amitesh worked as a Customer Service Representative at Tata Business Support Services Limited from 2013 to 2016. They attended the University of Mumbai from 2008 to 2011, though did not complete their degree.
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