Andi Zhou is a dedicated Senior UX Researcher at Amazon, specializing in the delivery experience and warehouse operations. With a strong background in human-centered design and systemic strategy, Andi has previously conducted research and provided insights that shaped design practices across various industries, including automotive and healthcare. They hold a Master of Design from IIT Institute of Design and have contributed significantly to projects that leverage design as a strategic asset, evidenced by their involvement in the published "Lead with Purpose" report. Throughout their career, Andi has mentored others in design methods and crafted user-centered solutions across multiple platforms.
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