Andres Avila has extensive experience in customer service and fraud analysis, working in various roles across multiple companies. Beginning as a Fraud Specialist at SYKES Costa Rica in 2008, Andres progressed through positions including Case Manager at Hewlett Packard Enterprise and Customer Service Specialist I at Syniverse. Notable roles include CS Network Specialist and Claims Department Specialist at Deutsche Post und DHL, and Fraud Analyst L3 at Amazon. Additionally, Andres served as Assistant Operations Manager at Prime Rebar Consulting & Engineering. Educational achievements include a CCNA CyberOps certification and CompTIA Security+ from recognized institutions in Costa Rica, complemented by degrees focused on customer service and telecommunications.
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