Anna Chitman is currently the Head of Capacity Planning at Amazon Shipping and has held various leadership roles within Amazon's supply chain management, including Principal and Senior Manager. Previously, Anna was a Senior Consultant at Bluebik Group, where they designed a customer experience strategy that significantly boosted satisfaction scores for a leading bank in Thailand. Anna earned an MBA from Cornell Johnson Graduate School of Management and also studied at Cornell Tech, while pursuing a Bachelor of Arts in Economics at Skidmore College, graduating Magna Cum Laude. Anna's experience spans across strategic planning, customer retention, and operational management in various industries.
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