Ashley Falcon is currently a Risk Manager III at Amazon, specializing in Regulatory Intelligence, Safety, and Compliance. Previously, they managed a Customer Success team in the Hardlines division and served as a Senior Account Manager within the Consumables division, focusing on Tier 1 vendors. Ashley has extensive experience in roles such as Service Level Manager, Customer Service Representative, and Global Service Delivery Lead, emphasizing a strong commitment to customer service and effective communication. They hold a degree in Elementary Education from Central Washington University and have also taught at Meeker Elementary School in Puyallup, WA. Additionally, Ashley possesses an ITIL Foundation v3 certification and is dedicated to ongoing professional development.
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