Ayoub Ferfas possesses a solid background in customer support and quality analysis, with a Bachelor's degree in Economics and Management from Mohammed V University in Rabat. Experience includes a role as a D2AS Associate - Tech Support and Quality Analyst at Amazon from September 2020 to January 2021, followed by a position as a Quality Analyst at Sitel Group services for Nespresso from June 2022 to June 2023. Prior roles also feature customer service representation at Sitel and an internship at CABINET D'EXPERTISE Tax Partnership.
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