Beidyuth Ghosh

Beidyuth Ghosh, also known as Biddy, has extensive experience in program and team management within the technology and hospitality sectors. At Amazon, Biddy served as a Team Manager and Manager of Program Management, where responsibilities included overseeing a Customer Service Transportation Lab program focused on process improvement and leading the development of innovative customer engagement technologies utilizing neural machine translation and machine learning. Currently, as a Senior Program Manager, Biddy provides support for a product portfolio of internal Customer Service tools that integrate software development and machine learning. Prior to Amazon, Biddy managed front office operations at JW Marriott Indianapolis, developing employee training modules for a large property. Biddy holds an MBA from the University of San Diego and a BBA in International Business from Les Roches Bluche International School of Hotel Management.