Bennett Hornbostel has extensive experience in user experience research, having worked at Microsoft from 2009 to 2014 in roles focused on Windows and Xbox. Bennett later joined Amazon, where from 2021 to 2025, they served as a Principal UX Researcher, overseeing the research for Rufus, Amazon's AI shopping assistant, and enhancing various product experiences. Additionally, Bennett held positions as Sr. User Researcher and UX Research Manager for Alexa Shopping during their tenure at Amazon.
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