Brandi Gwinn

Brandi Gwinn is a driven customer excellence leader with over six years of experience at Amazon in various program management roles, including Program Manager for Customer Service Concessions and PMO Customer Service Productivity. Prior to Amazon, Brandi held positions at Providence as a Patient Access Instructional Designer and Supervisor, as well as a Lean Six Sigma Facilitator. Brandi began their career as a Patient Access Representative at Trios Health. They earned a Bachelor of Science in Business Administration and Psychology from Washington State University and an Associate of Arts and Sciences from Columbia Basin College.