Brendan James is a Principal Technical Program Manager at Amazon, focusing on the growth and optimization of the Fulfillment by Amazon offering. Previously, they served as a Principal Technical Program Manager at Oracle, where they led strategic initiatives and enhanced communication processes during operational events. Brendan has also held roles at Microsoft and SAP Concur, where they managed large, customer-facing projects and improved customer satisfaction. Additionally, they have entrepreneurial experience as a founder of multiple eCommerce businesses, consistently achieving high customer satisfaction and seven-figure revenues. Brendan studied at Charles Sturt University from 2009 to 2011.
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