Brett Donaldson, MBA, is a business leader with over 20 years of experience in customer success management, IT operations, and program management. They have held various roles, including Manager of Customer Success and Senior Program Manager at Amazon, and Operations Manager for IGT, where they managed significant operational complexities for state lotteries. Brett previously served as Field Supervisor at Securitech Security and has a strong background in overseeing teams and operations across different organizations. They are currently pursuing a Doctor of Philosophy in Business Management, Information Technology Management at Capella University.
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