Brijesh K. is a data science, AI solutions, and business intelligence leader at Amazon, currently focusing on enhancing business customer experiences. With 22 years of diverse experience in e-commerce, telecom operations, banking, and workforce management, Brijesh has specialized in customer effort reduction, workforce management, and business analytics. Previously, Brijesh held significant roles at companies including Aegis Limited, Flipkart.com, and American Express India Pvt. Ltd., contributing to capacity planning and business analytics strategies. Brijesh also pursued education in aviation management and general studies.
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