Caroline Swingly is a Design Strategy Lead known for leading cross-disciplinary teams that create innovative product and service experiences. They have a background in design research and strategy, focusing on solutions that meet unmet needs and deliver tangible value. Caroline's career includes roles such as Senior Design Strategist at Amazon, where they enhance employee wellbeing through human-centered design, and Strategy Director at frog, guiding the transformation of customer experiences across various sectors. They hold a Bachelor of Arts in Psychology and Biology from Bucknell University and an MBA in Marketing and Entrepreneurship from Babson F.W. Olin Graduate School of Business.
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