CB

Carsten Biel

GM Customer Service Germany, UK, Ireland, Poland, Sweden, Turkey, Netherlands

Carsten Biel is currently the General Manager of Amazon Customer Service, overseeing operations in Germany and Poland. They have previously held various leadership roles, including Site Director at arvato and Vice President of Customer Interaction at Air Berlin. Carsten's extensive experience in customer service leadership also includes significant tenures at Zalando and arvato digital services Canada, where they advanced to the roles of Global Account Director and Account Director. Their career reflects a strong commitment to enhancing customer interactions across multiple regions and companies.

Location

Germany

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