Catalina Ayala is currently serving as the EU DX Manager Interim at Amazon, a position they have held since 2023. With a strong background in customer service and transportation operations management, they previously worked in various roles at Amazon, including Delivery Experience Manager and EU Program Manager for Yard Ops. Catalina's earlier experience includes being a Project Engineer at Biermann Technologies Andina S.A.S and a Project Assistant at AB InBev Foundation. They earned a B.S. in Industrial Engineering from Pontificia Universidad Javeriana, along with a Master in Lean Six Sigma Black Belt from ISDE- Instituto Superior de Posgrados y Desarrollo Empresarial.
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