Cathy Brotzge is currently a Principal Customer Insight Manager at Amazon Fresh, having transitioned from a role as Market Research/CX Manager at Indeed.com, where they led advanced analytics initiatives and managed strategic programs. They are pursuing a Master's Degree in Economics from Xi'an Jiaotong University and previously attended Claremont Graduate University for a PhD in Financial Economics, which they ultimately decided to discontinue. With a solid foundation in market research and customer experience, Cathy continues to emphasize data-driven insights in their work.
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