Charles Stevens is a seasoned program management leader currently serving as a Senior Manager for Scalable Solutions at Amazon, where they guide the global product and data strategy for employee engagement metrics. Previously, as a Principal Program Manager for Global Military Affairs, Charles successfully led initiatives to improve the experiences of military employees and reduce attrition rates. They have an extensive background in program management, having also held roles as a Senior Program Manager and Senior Product Manager at Amazon, where they drove significant improvements in operational efficiency and customer satisfaction. Charles's military experience includes leadership roles in the US Army, where they commanded various teams in support of complex operations and strategic initiatives. They hold a Master of Public Administration from the University of North Carolina at Chapel Hill and are currently pursuing a Bachelor of Arts in Business Administration and Management at Saint Leo University.
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