Chelsie Messenger is a mixed methods researcher and current Senior UX Researcher at Amazon, specializing in customer experience and generative AI. Previously, Chelsie established the UX research practice at Salsify, significantly enhancing research operations and contributing to notable revenue growth through customer insights. Chelsie has a robust background in experience strategy and service design, having worked with Fortune 100 companies to drive digital transformation and operational savings. Chelsie holds a Master of Arts in Writing Rhetoric and Media from Clemson University and has been awarded for excellence in teaching.
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