Christoph Illes is a Manager of Post-Delivery Experience at Amazon in Luxembourg, where they lead the team focused on enhancing customer experience in post-delivery processes. With a Master’s degree in Engineering and Management, Christoph has previously worked as a Senior Business Analyst and has held roles in transportation analytics and operations management, contributing to projects aimed at improving efficiency and customer satisfaction. Christoph also founded a company specializing in innovative bike security equipment during their studies and possesses extensive experience in analyzing big data to foster creative solutions.
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