Daniel Kiwan is a Senior AI Technical Writer at Amazon, with over 5 years of experience in program management across large-scale, cross-functional initiatives in global environments. In their current role, they lead end-to-end programs focused on automation, workflow delivery, operational reporting, and governance. Daniel possesses a strong background in technical writing, program delivery, and operational leadership, emphasizing process optimization and data-driven decision-making. They have previously held various positions at Amazon, including ML Data Associate and Technical Writer, and have also served as a CCR & Floor Supervisor at Umniah. Daniel earned a bachelor's degree in Economics from The Hashemite University in 2022.
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