Danny O'Keefe

Amazon CS Sr. Manager - Customer Excellence System (ACES) Leader of Leaders

Danny O'Keefe is a visionary senior leader with over eight years of progressive experience at Amazon, specializing in AI-enabled process management and organizational transformation. In previous roles, Danny led global teams of over 35 members, driving significant business impact through continuous improvement initiatives across Customer Service, Retail, and Fulfillment, resulting in over $600M in savings. They are recognized for their expertise in Lean Six Sigma and have successfully implemented large-scale operational optimizations and talent development strategies. Previously, Danny served as the Head Athletic Trainer at Chatham Athletic Association and Wellness Program Manager at Cape Cod Healthcare, where they cultivated wellness programs for diverse patient populations. Danny earned a Master of Business Administration (MBA) and a Bachelor of Science in Sports Medicine from Georgia College & State University.

Location

Ponte Vedra Beach, United States

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