Darragh Hickey is an Investigations Manager at Amazon, where they lead a team of over 17 investigators, focusing on risk management and productivity to achieve key performance indicators (KPIs) and service level agreements (SLAs). Previously, Darragh worked as a Team Manager at Voxpro, enhancing their skills in data analysis and performance coaching. Darragh's career started with a Bachelor’s degree in Journalism from Griffith College Cork, followed by further studies in English at University College Cork. Their mission is to foster a secure community through thorough fraud prevention and effective team leadership.
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