Dean Dodds is an experienced Program Manager currently serving as a WW Senior Program Manager at Amazon, where they focus on reducing repeat customer inquiries across global service channels. Previously, Dean has held positions such as Operational Change Lead at Sky and Service Design & Delivery Manager at Home Group, overseeing various projects to enhance operational efficiency and customer satisfaction. Dean is Prince2 qualified and specializes in program management, stakeholder management, and process development, with a proven track record in transformation and software development across multiple sectors.
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