Debojyoti Basu has extensive experience in operations management and customer service, having worked in various roles at Concentrix from July 2010 to March 2013, where performance management strategies were implemented to increase team productivity by 20%. Since August 2020, Debojyoti has served as Team Manager at Amazon in Kolkata, leading customer service teams of 50 to 250 associates and achieving performance goals. Recognized as one of the top-performing managers in India, Debojyoti received the Employee of the Year award in 2021 for excellence in delivery and project outcomes. Debojyoti holds a Bachelor's degree in Business/Commerce from Maria's Day School, where education was completed from 1996 to 2006.
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