Dev Mandaliya is a Senior Program Manager at Amazon, currently overseeing high-visibility customer service initiatives that enhance the customer experience. Previously, they held the role of Senior Operations & Programme Manager at Dixons Carphone from 2017 to 2023, where they led multiple successful operational projects. Before that, they served as a Quality Assurance Manager at Motif Inc from 2000 to 2005 and as a FSA Compliance Team Manager at Carphone Warehouse from 2006 to 2007. Dev holds a Bachelor of Business Administration (B.B.A.) in Marketing from Gujarat Law Society, which they completed in 2000.
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