Devanshu Kumar is a Sr. Training Specialist at Amazon, where they have been involved in process training for new hires, cross-skilling, and managing IT onboarding. They have trained over 200 agents and led a team of more than 20 employees, focusing on their professional growth. Devanshu developed and implemented performance improvement strategies and collaborated with the Quality team to enhance overall performance metrics. They hold a Bachelor of Engineering in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya, which they completed in 2017.
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