Dhruv Kumar

Dhruv Kumar is an experienced professional with a diverse background in data science, analytics, and business strategy. Currently serving as the Head of Data Science & Analytics at Amazon Pay in India and emerging countries, Dhruv focuses on building self-serve tools and advanced analytical models to enhance business decision-making. Previously, Dhruv held key positions at ACT Fibernet, including Vice President roles in Credit Control & Retention and Analytics, where significant reductions in customer churn and improvements in manpower efficiency were achieved. Dhruv's career also includes experience at Allcargo Logistics Ltd, Nadathur Investments, Deutsche Bank, and Microsoft. An alumnus of the Indian Institute of Management, Calcutta, and the CFA Institute, Dhruv possesses strong educational qualifications with an MBA in Finance and a B.Tech in IT.