Dima Sammur is an experienced Customer Success Manager currently working at Amazon since May 2024, specializing in Strategic Accounts Services. Prior to Amazon, Dima held roles as Customer Success Manager and Retention Specialist at Lillio (formerly HiMama) from April 2022 to May 2024, where responsibilities included lead research and conducting over 900 cold prospecting conversations. Dima also has experience as a Sales Operations Manager and Sales and Partnership Success Associate at Nimbus Learning from May 2020 to April 2022, and served as Head Of Tutoring Group at LocalStudent from September 2019 to May 2020, connecting students with tutoring services. Dima holds a degree in Business Management with a focus on Entrepreneurship from Toronto Metropolitan University, completed in 2020.
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