Ekta P.

Ekta P. is a seasoned professional with a background in customer service and team management, currently serving as a Team Manager at Amazon since August 2023. Prior experience includes roles at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, where Ekta began as a Primary Associate, supporting UK customers through voice, chat, and email, and earned multiple awards for performance. Progressing to a Customer Relations Executive position, Ekta contributed as a Subject Matter Expert, facilitating policy review at a global level and fostering communication within the team. Additionally, Ekta worked as a Case Specialist focused on shipping and delivery support for Amazon customers in the UK. Ekta holds a Bachelor of Engineering degree in Electrical Engineering from Rashtrasant Tukadoji Maharaj Nagpur University, earned between 2015 and 2019.