Emma Spring is an accomplished retail professional with 15 years of experience in management, buying, strategy, and customer service. Currently, they manage a team of Customer Success Managers at Amazon in Strategic Account Services within the furniture sector. Previously, Emma served as Store Manager at Nordstrom Rack at Wilmot Plaza, as well as in various roles including Replenishment Buyer and Consumer Research Analyst. Known for being a data-driven problem solver, Emma is passionate about customer satisfaction and inclusion.
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