Emy Hawthorne is a skilled professional with diverse experience in customer service, project implementation, and management across multiple industries. Currently serving as a POST Tech Services Specialist in AWS Marketplace Engineering at Amazon since October 2024, Emy previously excelled as a Customer Experience & Account Manager at Foresight Commercial Insurance and as an Implementation Manager at MedBridge. Emy's expertise includes delivering exceptional customer support, leading product training, executing marketing strategies, and maintaining meticulous records. Notable career achievements include exceeding sales goals at Wave Broadband and enhancing customer satisfaction through effective communication and problem-solving skills. Emy holds a degree in Dental Assisting from Pima Medical Institute-Renton.