Erica Causby

Erica Causby is a seasoned professional currently serving as the Founder and Event Host of a self-led brand and community initiative, where they create digital platforms. Previously, Erica was a General Manager at Verizon, where they optimized operational efficiency and improved team collaboration from 2010 to 2019. Erica also held various roles at Verizon and worked as a Solutions Manager, focusing on staff training and customer relationship management. In addition, Erica is an Area Manager II at Amazon, where they streamline workflows and enhance quality metrics while maintaining a positive workplace experience. Erica holds a Master of Arts in Non-Profit/Public/Organizational Management from Ashford University and a Bachelor of Science in Business Administration and Management from Fayetteville State University.