Erik Braga is a Senior Process Specialist at Amazon, where they focus on improving the Selling Partner Experience through data analysis and process optimization. With a diverse career spanning Brazil, Portugal, and Germany, Erik has held various roles, including Travel Specialist and Quality Auditor. Their experience encompasses hospitality and travel management, with a strong emphasis on customer service and operational efficiency. Erik earned a Bachelor's degree in Tourism and Travel Services Management from Universidade Estácio de Sá.
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