Esraa Haroun is currently a CS Team Manager at Amazon, where they also held roles as a CS Resolution Specialist and Customer Service Associate. Previously, Esraa worked at Teleperformance as a Customer Service Representative from 2021 to 2022. From 2017 to 2021, they served as an Online English Tutor and English language curriculum developer at Darisni. Esraa earned a Bachelor's degree in Special Education from Helwan University Cairo between 2014 and 2018.
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