Euphemia Lang

Euphemia Lang is a Senior Manager of Customer Service Operations in Global Social Media at Amazon, where they lead and engage 700-800 associates and 45-60 leaders across various operational environments. With a background as a Senior Operations Manager and extensive experience in fulfillment and logistics, Euphemia has excelled in cross-functional leadership and professional development. They hold a Bachelor of Arts in Psychology from the University of Louisiana at Monroe and have previously worked in roles ranging from lead retail sales consultant to human resource specialist in the United States Army Reserve. Euphemia is also a dedicated working parent, balancing their professional responsibilities with family life.