Falak Sood is a strategic programs and operations leader with over nine years of experience in driving enterprise operating models and scalable processes. They have worked across various organizations, including GE Oil & Gas, Amazon Web Services, and Microsoft, where they have managed talent acquisition, employee engagement initiatives, and program execution impacting thousands of employees. Currently, Falak serves as a Senior Program Manager at Amazon, focusing on Alexa Business Telemetry and Decision Science. They hold a Master's degree in Digital Communication and Media/Multimedia from the University of Washington and an MBA in Human Resources Management from the International Management Institute.
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