Fatma Abdelwahed is a Continuous Improvement Manager II at Amazon, specializing in training and development. Previously, Fatma served in various roles at Souq.com, including Resolution Specialist, Customer Service Associate, and Social Media Associate, showcasing a strong ability to enhance customer engagement and improve operational processes. Fatma earned a Licentiate degree from Ain Shams University, focusing on law, and has demonstrated a commitment to workforce management and training across diverse environments.
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