Federico Donda is a Senior Program Manager at Amazon, where they lead customer experience initiatives across Italy, Spain, and the EU. They have over seven years of experience managing cross-functional projects, focusing on voice of the customer programs and payment operations. Previously, Federico held roles with ITT Motion Technologies as a Business Analyst Intern and Junior Business Analyst, contributing to corporate strategy and business development. Federico earned a Master’s Degree in International Management from ESADE Business & Law School and a Bachelor’s Degree in Economics with honors from the Università degli Studi di Trieste.
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