Federico Lettieri is currently the Manager of Global MAP Operational Excellence at Amazon, where they lead a team of Support Engineers to enhance product reliability and customer experience. Previously, Federico served as a Systems Development Engineer at Amazon and has held various roles in software development and automation at companies including Droid Systems, GENERAL SYSTEM S.R.L., and INGETEAM ENERGY. They began their career in 2005 as a Sales Agent at Fastweb and as a Web Developer at Alma Mater Studiorum University of Bologna. Federico earned a Bachelor's Degree in Computer Engineering from the University of Bologna in 2007.
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