Felipe Leon Quintero is an experienced customer service and investigations professional with a strong background in bilingual support and risk management. Felipe worked as a Customer Service Representative at Concentrix from January 2019 to September 2020, delivering support in English and Spanish for various customer issues. Following that role, Felipe served as an Investigations Specialist and later as Investigations Manager I at Amazon, focusing on fraud detection and operational excellence. Most recently, Felipe held the position of Online Retail Customer Support Representative at SYKES Costa Rica, providing support for an international e-commerce platform. Felipe is currently pursuing a Diploma in Cybersecurity and a Diploma in Network and Systems Administration at Universidad Politécnica Internacional Costa Rica.
This person is not in the org chart
This person is not in any teams
This person is not in any offices