Felippe Melo

Felippe Melo is currently the Manager Operations II at Amazon, where they oversee order fulfillment and lead operational teams to improve customer satisfaction through various metrics. With over ten years of experience in managing large teams across customer service and logistics, Felippe has successfully implemented numerous initiatives that enhanced operational efficiency and safety. Their previous roles include positions at INFRACEA, Clínica Vittá, and LATAM Airlines, where they were instrumental in project management and operational excellence. Felippe holds a postgraduate degree in Business Management from Fundação Dom Cabral and a degree in Supply Chain Management and Logistics from Universidade Estácio de Sá.