Firas Zaghab is an Operations Manager with extensive experience in optimizing business processes and managing teams across various sectors. They have served as a Program & Communication Manager at The Jerusalem Fund, enhancing intern programs and event coordination, and previously worked as a Server at Facci’s Italian Restaurant, where they provided excellent customer service and trained new employees. Currently employed at Amazon, Firas has demonstrated significant improvements in productivity and cost reduction as an L5 Operations Manager. Firas also holds a Master's degree in Business Analytics from the University of Maryland and a Bachelor's degree in International/Global Studies from the University of Maryland Baltimore County.
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