Frank Deasy is a PMP-certified Sr. Program Manager at Amazon with over 15 years of experience in customer service and project management. They have held various roles at Amazon, including Workforce Manager and Sr. Capacity Planning and Workforce Manager, where they managed teams to achieve service level agreement targets and drove process improvements. Frank's current focus is on leading worldwide customer service standardization and automation projects aimed at enhancing operational efficiency and employee experience. They hold a Bachelor of Science in Business Information Systems from University College Cork.
This person is not in the org chart
This person is not in any teams
This person is not in any offices