Frank Lucio

Frank Lucio is a strategic Program Manager with 18 years of experience in problem solving, process improvement, and change management. Currently employed at Amazon, Frank has previously held various roles at Best Buy, where they developed strong vendor relationships and improved operational efficiencies. Frank's efforts led to significant enhancements in call quality metrics and incident resolution, showcasing a talent for integrating technology to enhance customer engagement. An engaging communicator, Frank enjoys connecting with new people and is currently pursuing multiple educational degrees in psychology and business administration.