Frederick Johnson has diverse experience in leadership and customer engagement across various roles. From October 2013 to October 2018, as an Assistant Manager at GameStop, Frederick managed cash handling operations and achieved over 80% positive customer satisfaction while initiating effective sales strategies. Since October 2018, Frederick has been an Independent Tutor at Fred's Tutoring of Excellence, where personalized lesson plans resulted in 100% customer satisfaction and significant improvements in students’ exam scores. Currently, as an Ambassador at Amazon since March 2019, Frederick coordinates training for over 50 new employees and implements strategies that enhance operational effectiveness and foster a safe work environment, contributing to a top 5% warehouse district rate. Education was obtained from Florida International University.
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