Gaurav Kakade

Gaurav Kakade has extensive experience in operations and IT management across various sectors. At Aegis Customer Support Services Private Limited, Gaurav excelled as an Operations Executive, managing customer service calls and email resolutions in insurance operations. Prior experience as IT Manager at the Centre for Biofield Sciences involved overseeing software testing and IT support for clinical trials. Gaurav's role as System Analyst at Dr. D. Y. Patil Centre for Management & Research included managing IT department operations. Most recently, Gaurav served as Operations Lead at Amazon, where responsibilities included optimizing fulfillment operations and conducting root cause analysis to improve order accuracy. Additionally, Gaurav contributed as a System Administrator at SSMS' Institute of Management and Research, managing IT infrastructure and digital presence.