Grace Li

Grace Li is a seasoned technology leader with extensive experience at Amazon since February 2005, currently serving as a Senior Software Development Manager in Alexa Shopping Conversation Management, where the focus is on utilizing AI to enhance customer service. Previous roles include leading critical programs in the Amazon Books Tech division, overseeing a world-class engineering organization of 100 members and generating significant annual revenue. Grace has also held positions as a Single Thread Tech Leader for Kindle Higher Education and managed engineering teams for Global Retail Catalog Tools, contributing to the development of large-scale software applications. Earlier experience includes software development roles at Edgence and Nortel. Grace holds a Master of Science degree in Information and System Science from Carleton University.