Hari Ram (PMP)® is a senior leader with nearly 20 years of experience in global operations, risk management, and quality improvement across various regulated sectors, including OTT content moderation, retail tech, e-commerce, healthcare, supply chain, and insurance. They have held significant positions at Amazon, where they currently lead Trust & Safety and risk mitigation, and previously directed service excellence and compliance initiatives at Firstsource and MATRIMONY.com. Hari is a certified PMP® and Six Sigma Black Belt, skilled in process excellence, program management, and stakeholder engagement, and is pursuing a Master’s degree in Counseling Psychology at the University of Madras.
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