Harish Viswanathan is a Senior Market Research Manager at Amazon, specializing in Price Perception and Customer Experience Strategy. With over 13 years of cross-industry experience, they have a proven track record in establishing customer experience benchmarking programs and leveraging data-driven insights to drive operational improvements. Previously, Harish served as a Senior Consultant at Fractal Analytics, where they developed a "Voice of Customer" program and managed a large team to enhance client satisfaction for Philips Healthcare. Their career includes roles at United Breweries, Brillio, and Tata Consultancy Services, where they applied advanced analytics to improve customer engagement and sales performance. Harish earned a Bachelor of Engineering in Electronics from the University of Mumbai.
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