Harsh Hegde is a Principal in Customer Experience Strategy at Amazon, a position held since 2025. From 2018 to 2025, they served as a Senior Product & Customer Insights Manager at Amazon, and prior to that, they were an Engagement Manager at EY in 2017. Harsh earned a Master of Science in Business Administration and Management from the University of Kent in 2010, following their undergraduate studies at the Ramaiah Institute of Technology from 2004 to 2008.
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